It Starts with Topography

It all starts with the topography! Charlemont is blessed to be the gateway to one of the most dynamic valleys in the Northeast.
You have to admire how the Deerfield River has carved out its path -- truly spectacular -- continually twisting and turning as it flows South by Southeast from the Vermont boarder down through the corner of Western Mass terminating at the confluence of the Connecticut River.

Charlemont_Topo_Map

As the river works it's way down out of Vermont and into the Berkshires it creates some of the most thrilling white water rapids available for rafting on the Eastern side of North America, (see the Monroe Bridge section under trips.)

Further along the Deerfield mellows out, creating milder sections perfect for younger ages, families or campers, looking to introduce their kids to rivers and nature, (see Fife Brook, Funyak, and Family Float trips under Trips.)

Berkshire Whitewater is also pleased to offer trips on the Millers River, and the West River in Vermont.

Here are some views of the Deerfield River from approximately 30,000 ft.

Come explore the beautiful Deerfield, Millers, and West rivers with us -- We will see you out there!

Policies:

Change & Cancellation Policy:

Berkshire Whitewater Change & Cancellation Policy: Full refunds will be given for changes or cancellations made more than 30 days prior to your trip; minus a $10 administrative fee per reservation. A 50% refund will be given for cancellations made 15 to 30 days prior to your trip. Any changes made 15 to 30 days prior to a trip will incur a $10 administrative fee per person.. No refunds will be given for any cancellation made with less than 15 days notice of the trip date and no changes will be allowed with less than 15 days notice of the trip date. If you do not cancel or reschedule in advance within the above specified time frames, or if you fail to show up for your scheduled trip, you will be charged the full amount of your reservation.

Trip Insurance
Trip Insurance may be purchased at the time your reservation is made. This insurance allows you the opportunity to make one(1) change or cancellation to your reservation up to 24 hours prior to your trip. Trip Insurance can only be purchased at the time your reservation is made and must be purchased for everyone in the group. Trip Insurance is not necessary if you are making your reservation less than 24 hours before your tour time. If you choose not to purchase Trip Insurance, our standard Cancellation Policy applies.

Privacy Policy

We are dedicated to keeping your information private and secure. We have designed our software and have selected a respected hardware and service provider to ensure that your data is secure when communicating with us online. This Privacy Policy outlines how we keep your information secure and what information we store on your personal computer.

Data Collection

We collect only the information needed to identify you and your account, if logged in.

We will not collect, or ever will collect, additional personal information about you from your personal computer unless expressly given the permission to do so. By using the our account tools, to manage and add additional information to your account, you are giving us expressed consent to store additional information about yourself. These tools will allow you to update your account information, create reservations, etc. and are available to help make your online experience with us more enjoyable and efficient.

When ordering online with a credit card we do not store your credit card information on our servers. It is available to us only to process the transaction, which takes a matter of seconds.

Your personal information

We will not rent or sell any of your personal information to other companies or individuals. There are some limited circumstances in which we may disclose your information: If required by law or we believe in good faith that the information you have provided us is reasonably necessary to disclose to the appropriate authorities for the safety and protection of rights / property of our company, and its users.

In the event of a server relocation, or data relocation through electronic means, you consent to the transfer of your information whether domestic or foreign.

Outside links

We may, from time to time, offer you links to outside locations (even Websites not owned by us) to help you further understand our products or services we provide to you as a customer. Additional links may also be provided which may improve your experience with our website. We do not exercise control over the content of these websites. Additionally, outside sites may place cookies, or other software, on your personal computer which may be undesirable. If we provide a link which you feel is inappropriate, or has damaged your computer, please contact us to have it reviewed.

Security

The security of your information is very important to us. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than us. Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following: The "http" in the web address will be replaced by "https." Depending on the browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section for the browser window. Only browsers that use the 128-bit Secure Socket Layer technology are able to order through our website. If your browser does not support SSL, you can get an upgrade at Microsoft's or Netscape's home page. In addition, it is our policy not to send your credit card number via e-mail. In fact, this is a practice we recommend you adopt in all of your Internet activities. While we implement these and other security measures on this site, please note that 100% security is not always possible.